Okay pick for basic property management duties I have to say

What are the best aspects of this product?

Recurring charges for things like parking post automatically each month, and tenants see them clear in their portal to avoid mix-ups. Messages stay tied to the right unit, so old convos are easy to reference without scrolling through phone history.

What aspects are problematic or could work better?

Dashboard looks a tad dated with extra steps to pull custom views sometimes. Notifications aren't super pushy, so I check manually on busy days to catch everything.

What specific problems in your company were solved by this product?

It's a pretty good PMS for landlords and PMs who are just starting out. I went into it with 0 knowledge but got used to it quite easily, you know. Moreover, it has a pretty straightforward interface so it's easy to teach as well. Other than the fact that does not send push notifications, I don't have many complaints

Are you a current user of this product?

No