User review
of Retainly
Great help for marketing team
-
by Blazenka Radojcin
USER SATISFACTION
RECOMMENDATION Very likely
6 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT ok
3out of 5
PROS & CONS
What are the best aspects of this product?
When you figure all out, it is very easy to use.
Segmentation is amazing
You don't need advanced technical knowledge to use all the features
More than great quality/price ratio
Marketing team loves it
What aspects are problematic or could work better?
Not sure
What features/services would you like to see in future versions of this product?
I don't miss anything for now.
What specific problems in your company were solved by this product?
It perfectly replaces an old software we'd used before, which was much more expensive and didn't have SMS. It is much easier to use, and marketers can do everything by themselves without help from developers. User segmentation is much better then we've experienced so far.
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 month
COMPANY DETAILS
What is your company size?
11-50 Employees
What is your industry?
Marketing and Advertising
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
miniCRM
Why did you decide to change it?
Lack of automated options
Are you satisfied with the change?
Yes
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 week
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2C
PRICING & COSTS
What was the cost of implementing this product?
free
What is your total annual cost for using this product?
$228
How long is your contract with the vendor?
1 month
Did you get any discount for this product? How much?
no
FEATURE DETAILS
Email Marketing
Email and Mobile Preview very good
4
Manage Email List amazing
5
High Volume Sending amazing
5
Customization
Custom Templates very good
4
Drag and Drop Interface ok
3
WYSIWYG Email Design very good
4
Reporting and Analytics
A/B Testing amazing
5
Advanced Email Marketing Features
Allows Custom Scripts very good
4
Automatic Responsive Design very good
4
Blacklist Monitoring ok
3
Certified Email IP ok
3
Dedicated Email IP very good
4
Delivery Tracking amazing
5
Dynamic Content amazing
5
HTML Validation ok
3
Image Validation very good
4
Link Validation very good
4
Offer Optimization very good
4
Opt-Out Management amazing
5
RSS Message Creation very good
4
Scheduled Emails amazing
5
Spam Analysis ok
3
Throttle Email Sends very good
4
Triggered Emails amazing
5
