A simple approach in eradicating logging management.

What are the best aspects of this product?

There's so much to appreciate with Retrace. For its pricing, it's simple to handle. It has decent documentation in being integrated to any business application. Comes with standard-logging-frameworks support. It can be deployed as a normal logger. Its Error-View functionality is frequently used in seeking, reviewing, and monitoring bugs.

What aspects are problematic or could work better?

The web-based app performance isn't great all the time. This is true if you're swapping filters within the log view. Take note, this isn't a deal breaker. But at times, it can be a nuisance.

What specific problems in your company were solved by this product?

We've been making use of Stackify to see possible bad behavior within our own software. We also use it to enhance performance for the our support. A majority of tickets coming our way can be resolved or, at the very least, be linked to our Stackify trace/error logs. With Stackify offering support for diagnostic contexts, it's a lot simpler for filtering logs by customer/level. We can also retrieve meta-data regarding the log context.

Are you a current user of this product?

Yes