MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of Retrace
User review of Retrace

Actively monitoring our servers.

- by Jim

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Its filters and logging ability can be utilized during search. When errors are caught, the Stackify ID is displayed within our exception details. We then use it in the form of a filter in Stackify for gain a complete picture of the full stack trace. Most clients really don't care so it's comforting to conceal the technical blabber. They just inform us of the Error ID.

What aspects are problematic or could work better?

Nothing much to hate. But it came to a part where someone had to give me a runaround in reviewing bugs. It's not something that can be understood immediately via the UI. Plus I have very limited know-how in Stackify.

What specific problems in your company were solved by this product?

A majority of it were web service erorrs. We were able to look into the latest trends. And we'e made numerous attempts in repairing problems. So that's not a bad thing to begin with.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Computer Software

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.