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User review of Riskalyze

There is no such thing as Full Disclosure with Riskalyze

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

* Several of the pages (ie. Summary, Risk-Reward Heatmap & Stress Tests) have nice color graphs.

What aspects are problematic or could work better?

There is no such thing as Full Disclosure with Riskalyze.

Product Related Concerns
* LACK OF FULL DISCLOSURE
* Be certain to read the Terms of Service and Privacy Disclosure on the Riskalyze website BEFORE you sign the CONTRACT. The contract is for 12 MONTHS and is renewed Annually. It\\\'s rather ambiguous on the contract/forms, you have to go to the website to find the the information. YOU ARE RESPONSIBLE for reviewing and understanding the Terms of Service, that they can change at any time.
* When you cancel service, understand that the cancellation will be noted on your account and will NOT go into effect until AFTER your ANNUAL CONTRACT has been fulfilled. There is no proration for when you cancel, you will pay the entire year. This is not clearly defined/stated in the Terms of Service and not one representative ever mentioned this, even when changing billing from annual to monthly.
* Not all the Costs Associated with using Riskalyze are disclosed. Check (Your PLATFORM) with which you will require integration to obtain any costs from your end. Riskalyze has said on several occasions that they would get my subscription integrated with (my PLATFORM), to no avail. (There is another review on this website for Riskalyze that states cost to integrate with Pershing is $500.)
* There is no historical function or archive. When you download a report, it is not based on the date the file was archived, but rather the date is it downloaded. And there is no way to compare changes to the portfolio. To do a \\\"side-by-side\\\" comparison you will need to enter a new profile (especially if you wish to maintain historical data).
*Entering a new profile is cumbersome, especially on a tablet. Forms load EXTREMELY SLOW. The process leaves much to be desired.
* The Investment List needs improving. Yet another reason data entry is so problematic. I\\\'ve requested several products be added, again, to no avail.

Service Related Concerns
* In the past, it tended to be difficult to get a Representative on the phone. It is probably best to correspond via email, as you will want to have documentation of everything you request.
*In the past it has taken Riskalyze representatives a long time to respond to inquiries.
*In the past, Problems/ Concerns go unresolved.

Note: I\\\'ve stated \\\"In the past\\\" on the above, because I have stopped requesting assistance and have decided to find a different Investment Risk Analysis Platform/Software. The only current interactions I have had have been the renewal process, with which Riskalyze bombards your email /sends countless reminders to let you know your contract is expiring and the account cancellation process. They\\\'ve certainly been responsive to those to matters.

What features/services would you like to see in future versions of this product?

All the items noted in the \\\"What aspects are problematic or could work better?\\\" section.

What specific problems in your company were solved by this product?

*The only need in my company that has been resolved by Riskalyze was the need to have an Investment Risk Analysis platform. Riskalyze does not meet all the requirements that I need/desire. They have not proved responsive to my inquires/needs in the past and that is why I have decided to move forward with finding a different platform with which to review/manage Investment Risk.

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Financial Services

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 week

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It enables us to showcase good compliance and attract investors and customers.

PRICING & COSTS

What was the cost of implementing this product?

$1000+

What is your total annual cost for using this product?

$1000+

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

Maybe $15/mo. I'm not privy to their current pricing, except what's on my contract.

FEATURE DETAILS

Compliance library
2
mediocre
Risk management
2
mediocre
Reports
1
very poor
E-learning
1
very poor
Policy management
1
very poor