- Home Instant Messaging Software Rivers IM Have been using for some time now for team messaging and working with freelancers and contractors
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User review
of Rivers IM
Have been using for some time now for team messaging and working with freelancers and contractors
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by PANKAJ SINGH
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Superb
7out of 7
OVERALL IMPRESSION amazing
5out of 5
EASE OF USE amazing
5out of 5
CUSTOMER SUPPORT amazing
5out of 5
PROS & CONS
What are the best aspects of this product?
Rivers is very useful if you are looking for a slicker alternative to WhatsApp groups, slack, the UI is nicely done and is very intuitive. Overall it is fast, have experienced zero downtime so far and people i work with love it too.
What aspects are problematic or could work better?
There could be more features for idea management and task management
What features/services would you like to see in future versions of this product?
More collaboration features, document access control and digital signatures on documents etc. to manage invoices, freelancer payments from Rivers directly
What specific problems in your company were solved by this product?
My team can collaborate better. Working together and being more productive, staying on top of projects, staying always connected and getting more focussed work done is what i can think of has started happening more since we migrated on Rivers
Are you a current user of this product?
Yes
USER DETAILS
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
1-10 Employees
What is your industry?
Information Technology and Services
USAGE & IMPLEMENTATION
Did your company use a different software before this one?
Yes
What software did you use before?
whatsapp groups
Why did you decide to change it?
I wanted a more formal way of connecting with coworkers and people we work with globally and also because of the unique features the team has for team communication, document exchange etc.
Are you satisfied with the change?
Yes, pleasantly surprised and very satisfied
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
all employees
What is the primary use of this product in your company?
mostly B2B
PRICING & COSTS
What was the cost of implementing this product?
zero, Rivers is free
What is your total annual cost for using this product?
Zero so far, hope it remains the same ..
How long is your contract with the vendor?
Unlimited
Did you get any discount for this product? How much?
it's free
FEATURE DETAILS
IM & Chat
Instant Messages amazing
5
Uploads amazing
5
File Sharing amazing
5
Drag-and-Drop amazing
5
Coworker Status amazing
5
Tagging amazing
5
Notifications & Alerts amazing
5
Conversation History amazing
5
Personal & Group Chats amazing
5
Comments & Links amazing
5
Searching Filters amazing
5
User Profiles amazing
5
Multimedia amazing
5
Synchronization amazing
5
Privacy amazing
5
Platform
Performance & Reliability amazing
5
API/Integrations amazing
5
Customization amazing
5
Mobile App amazing
5
Support amazing
5
Security amazing
5
User, Role, and Access Management amazing
5
Internationalization amazing
5
