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User review of Robly

One of the best customer service

- by Viola

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

What I like most about Robly is its user-friendly UI. Also, its customer service is one of the best, they are friendly, knowledgeable and highly responsive and helpful when there is a need to import/export and in providing important reports. They always care about their customer performances and they want only the best for them.

What aspects are problematic or could work better?

They could implement large templates even though the OpenGen Feature does the job and it is highly helpful.

What specific problems in your company were solved by this product?

First of all, this solution saves us lot of money. If you generate web presence it would be great to pay for that year in advanced so you can experience real benefits of this solution.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

 Telecommunications

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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