I find this software very useful in handling tasks for our organization.

What are the best aspects of this product?

Using Rock RMS for me is beneficial to the organization, and it is also cost-efficient. It’s known as open-source software, so you are required to update or upgrade it every few years. Also, it is compatible with almost all devices, not just laptops but also on mobile phones and tablets. I can update our member database or view prayer requests, even if I am not in the office. I can organize meetings or events with our other members easily. Rock RMS is easy to learn; that is why we prefer using this compared to other software brands.

What aspects are problematic or could work better?

We are having issues dealing with updates because our program setting was affected, and we started having challenges in navigating the system. The tech support team has provided me with more than enough knowledge to solve the same issues again in case the system updates in the future.

What specific problems in your company were solved by this product?

What I like most about Rock RMS is that it helped us reduce our paperwork because there are things that can be done using the software. One of these is our membership sign-in, which can be done using the app instead of people filling out forms that we have to type and upload into the system manually. There is no need to call people one by one to remind them of events because Rock RMS can send mass text messaging or emails to all of its members, saving time and effort on your end.

Are you a current user of this product?

No