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User review of Rock RMS

It’s a great product that helps us manage our database and keep things well organized.

- by Jamal

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

If you want your church to succeed, it is crucial to choose a partner that can help you manage your members and activities at the same time. Rock allows you to do these things by effectively taking charge of the member database, promoting effective and open communication amongst leaders and its members. Rock lets us reach out to other communities through fundraising projects and other programs that are beneficial to the majority. The program is also useful in running reports that give you an idea of the organizations' financial status and the ongoing progress of each event/program. Every church is unique in terms of structure, goals, and policies. However, using software like Rock RMS makes it easier for the organization to achieve its goals; that is why it's worth using.

What aspects are problematic or could work better?

Users and admins are allowed to customize the application for their convenience and advantage. However, doing this is easier said than done. The features and settings are quite complex to understand since most of us do not have the technical expertise to resolve certain things that are going on. For us to implement these changes, we had no choice but to hire a coding expert.

What specific problems in your company were solved by this product?

Rock allows us, staff members, to handle things with ease. The system itself is automated, which saves us time and energy. At first, we were quite hesitant to try out the system because we were intimidated by its features, especially data management. But we decided to try things out found out that we can do more things and organize more events in the future.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Religious Institutions

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.