It’s easier to create and manage events using this application.

What are the best aspects of this product?

A key to having a successful and smooth sailing organization is making sure that everything is always in order. Rock RMS makes sure that all members know what’s going on by providing consistent updates on our official site. The learning curve was short because everything you need to know can be found at the interface. Also, users are capable of viewing past activities and creating new ones. Financial records and reports are easily accessed for transparency purposes.

What aspects are problematic or could work better?

The application lacks consistency in terms of reporting features. I usually expect to download reports in a specific order. However, most of their files are not created in such a manner, which means more work on my end. I have to export each report in an excel sheet and reformat it to make sure that it's alphabetized and accurate. I have to spend an extra hour doing this before our weekly meetings.

What specific problems in your company were solved by this product?

Managing a church can be a handful, especially if you have more than a hundred members to take good care of. You want to engage more members to take part in your activities, and you won't be able to make things happen if you don't have a reliable system or processes in place. With RMS Rock, most of our communication and information dissemination issues have been addressed already. It's easy to track down new members and update the information of existing members. I can launch online surveys, categorize individuals, and launch events using one application only. I can easily send invites through e-mail and SMS to make sure that all members are able to get my messages right on time.

Are you a current user of this product?

Yes