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User review of Rock RMS

Running our church has never been this smooth. Thanks to Rock RMS!

- by Clyde

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I knew that we made the right decision to choose Rock RMS because of its features without requiring us to pay for a subscription. Yes, you are right Rock RMS is free to install and use for all religious organizations out there. All you need to do is hire a developer or software expert to help you customize the app according to your specific needs. Using this app makes things easier for your employees to handle all the administrative tasks to ensure that the church is thriving. You can easily monitor your contributions or donations. You can encourage more people to join by sharing the sign-up links and quickly disseminate any critical information through texts, phone calls, online messages, or emails. You can do many things with the application, and most of our employees are very impressed with how it works.

What aspects are problematic or could work better?

Rock RMS is a very competitive software that’s meant for church management. Sometimes the success of an organization highly depends on the software that you are using. Rock does a lot of great things for us, and we genuinely appreciate it. However, managing this application is not a walk in the park. If you are not aware of the technical aspects necessary to make it work to the level that you expect, you will surely feel frustrated. At first, we thought that we could handle things on our end, but late on, we realized that there are so many issues in the front and back end that needs to be dealt with. We had no choice but to hire a reputable programmer to help us maintain the program.

What specific problems in your company were solved by this product?

Before shifting to Rock RMS, we are using multiple software for different purposes. One id for our database management, the other one is for membership sign-ins, a separate email address, and a chat group for communication purposes. Although these apps serve their purpose, honestly, they can be overwhelming to use at the same time. We are glad that we were able to find a single software that caters to the organization's needs.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Religious Institutions

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.