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User review of Rock RMS

The key to successfully managing a church organization is by using Rock RMS.

- by Marjorie

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I have been part of our church for so many years. We have experienced a lot of wins and losses in terms of putting the entire organization together. We've been using different kinds of software to collect, manage, and maintain our current data. Still, so far, only one particular brand has impressed us, and that's Rock RMS. We were able to do membership sign-ups through this software, manage our member records, track church attendance, schedule masses, seminars, and even plan outreach programs. Rock RMS has taught us how to plan successfully and communicate effectively with our group members. Another thing that I appreciate about Rock is its support group. Whenever you need any help with the system, you can always reach out to a local community online group. You can get a lot of helpful answers without having to worry about additional costs because it's being provided for free. You can check out their group and various forums in SLACK and feel free to ask questions whenever you're having challenges with Rock RMS. It's not surprising that many religious groups are starting to shift to Rock RMS. This is due to its added features and trusted support group that you can always rely on.

What aspects are problematic or could work better?

We had issues changing from the old app to Rock RMS. They weren't able to automate the system yet, so we have no choice but to export our database manually, which took us almost a month to finish. The good thing is that the company was made aware of this issue. They took care of it so their clients won't have difficulty acquiring data or information from their previous software.

What specific problems in your company were solved by this product?

Our church has been very busy launching ministries for the youth as well as adult members. We want to find a way to determine and manage our attendance. That is why we decided to shift to Rock RMS because of its checkout features that don't exist in other church management software. We are also able to spearhead several projects and events, which all turned out successfully because of Rock RMS.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Marketing and Advertising

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.