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User review of Rollbar

A crash reporting tool priced reasonably.

- by Krista

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Rollbar is the best crash reporting tool in the market. It only takes a couple steps for code implementation in having its services integrated with my app. Its line of code functions in the blink of an eye, which led to an error as a result of double clicking it. Its dashboard makes it all the more possible to sort out traces of error in getting a thorough analysis of prioritized issues. It assisted in keeping me from experiencing production instance errors --- thanks to its real-time notifications in offering comprehensive error reports and traces.

What aspects are problematic or could work better?

Even if I've yet to utilize a bulk of its features, it appears there's a problem with its mute feature. It barely works. I also want to see a help doc. I want to specify essential features since it's not really feasbile to comprehend and utilize all dashboard features.

What specific problems in your company were solved by this product?

I've used Rollbar for my app several months back in both instances. For example, I use it in my production and test instance for keeping track of crashes and errors that customers are experiencing. This makes it a lot simpler to seek out issues swiftly. Unlike before, where it took a long while to determine the primary cause of the crash. Rollbar gave us the upper hand in capturing Javascript issues on the client's end and ensuring a bug-free production instance.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Telecommunications

USAGE & IMPLEMENTATION

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.