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What are the best aspects of this product?

Swift alerts whenever your software isn't functioning that most users expect. Rather than losing out on errors in a big log, Rollbar offers a really nice listing. It lets you manage things in a number of ways. It's nice having a method that can spot users in every request. It lets you monitor and see if a defined user is going through a bad experience in your software due to errors or errors being received.

What aspects are problematic or could work better?

The only confusing aspect comes down to dealing with projects and teams. It seems they're way too tied up together. Its UI isn't at all clear. I still feel this area needs improvement. For instance, it's hard to visit a dashboard unless a project is involved.

What specific problems in your company were solved by this product?

We're able to acquire quick feedback when users were experiencing Internal Server Errors within the production environment. This allowed us to repair certain issues. It also helped us monitor long-term problems that we wouldn't spot previously. Simply put: happy users equates to happy clients. Therefore, leading to a productive and happy company.

Are you a current user of this product?

Yes