What are the best aspects of this product?
This is likely the most flexible "project management" tool that I've seen yet. As a consultant, I have been exposed to nearly every web-based tool imaginable, from spreadsheets to custom solutions to Basecamp, Write, and similar.
Rukovoditel allows you to define the information you collect and present, and furthermore allows you to customize the forms that are used to input the data. This is all done in a very organized fashion, which I believe is the real reason this tool is amazing.
Truly a great product: simple, effective, and easy to make it fit your exact needs.
What aspects are problematic or could work better?
I'd like to make it easier to add new items to Global Lists, perhaps even from inside of a form.
What features/services would you like to see in future versions of this product?
I'd love to see the ability to customize how uploaded files are displayed: basically, if multiple files are uploaded using the "Attachments" method, see the table listing individual files rather than individual "Attachment posts".
What specific problems in your company were solved by this product?
We have started using Rukovoditel for the following in our company: project discussions, to-do lists, support/trouble tickets, document management, and time tracking.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
What software did you use before?
Various tools: Outlook, Excel, ProjectSend for file management, etc.
Why did you decide to change it?
Needed to consolidate all of these tools into one place
Are you satisfied with the change?
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 day
How many people in your company actively use this product?
What is the primary use of this product in your company?
both B2B & B2C
How did using this product affect your business goals?
What was the cost of implementing this product?
What is your total annual cost for using this product?
Ongoing costs will only be hosting
How long is your contract with the vendor?