MENU
GET LISTED
GET LISTED
SHOW ALLPOPULAR CATEGORIES
Logo of SafetyCulture
User review of SafetyCulture

Customer service could do with improvement

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
3 out of 7
Unlikely
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
2out of 5
mediocre
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

In theory it is a good template and sounds like it will be an all in one solution.

What aspects are problematic or could work better?

In the references it did not include the National Construction Code. It did not offer enough references to asbestos and related activities required in the demolition plan. Inserting a diagram seems tricky. If you add extra information along the same heading, the contents page numbers do not adjust and require manual adjustment.

What features/services would you like to see in future versions of this product?

As above. Note that if you want to send in a review, if you indicate that you are a user of the product, the company, then demands you to take a screenshot, for their "own verification" purposes. This is over the top and assures them no feedback that is why no-one has written a review!

What specific problems in your company were solved by this product?

presentation of information

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Construction

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us to comply with regulations

PRICING & COSTS

What was the cost of implementing this product?

$108.95

What is your total annual cost for using this product?

same

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

no and there is no discount for students

FEATURE DETAILS

Main Features

Incident management
1
very poor
Audit management
4
very good
Business performance
1
very poor
Environmental management
3
ok
Change management
3
ok
Offline and mobile
1
very poor
Risk management
4
very good
Behavior-based safety
2
mediocre
Quality management
2
mediocre
Health management
2
mediocre
Safety management
4
very good
Hazardous material management
3
ok