A powerful Pharmacy CRM with Marketing and Integration tools

What are the best aspects of this product?

Salesdoor is an amazing All-in-One CRM solution for leads Management, Marketing Management and Rx Integration for inside and outside sales team.

Our pharmacy has six locations and instead of viewing data in multiple reports, with Rx integration, we can view entire data in a single place. I love that Salesdoor has all of my contacts and communication history. I have access to sales team performance reports and I can pull data in a concise and efficient manner. Campaign management helps my team send mass emails out to all contacts for marketing and to track marketing campaign activities such as open rate, landing pages, etc. The user interface is very easy and anybody can use it without prior training. We always get excellent customer support.

What aspects are problematic or could work better?

It would be more helpful if campaign management has better editing tool

What features/services would you like to see in future versions of this product?

We want patient engagement module as well we want to provide portal access to our customer, including doctors and patients for the following:
1. Better communication
2. Rx Refill Management
3. Prescribing feature

What specific problems in your company were solved by this product?

We could not find any other CRM which can integrate with our pharmacy system and pull revenue data by drugs and map them to sales team performance in real time. It was also very helpful to monitor outside sales team by Geo Location and activities being performed. Build in contacts library of providers and practices helped us find more leads by zip-code and medical specialty without adding it manually.

Are you a current user of this product?

Yes