Helpful, productive app!

What are the best aspects of this product?

I love its ability to filter data when needed. It makes reporting easier.

What aspects are problematic or could work better?

It's not easy to use. Other programs are more user-friendly and easier to configure.

What specific problems in your company were solved by this product?

This app helped my team a lot when it comes to analyzing tickets and requested services.

Are you a current user of this product?

No