Very easy to use.

What are the best aspects of this product?

One of Salesforce Essentials most compensating feature is its usability. So far, I haven't had any issues with its tools and their use. Whenever I do stumble upon any problem, I can easily call up the Salesforce CS reps to help me.

What aspects are problematic or could work better?

It would be nice if Salesforce Essentials added a mass email send out functionality. Right now, I still need to outsource this task to other platforms. However, being able to send newsletters and other sales email campaigns through Salesforce would exponentially make my experience a lot easier.

What specific problems in your company were solved by this product?

Salesforce Essentials helps me collect and organize information. Not only that, but it also helps me understand the data so I can improve my sales strategy.

Are you a current user of this product?

Yes