We’re excited to expand our business with Salesforce Essentials.

What are the best aspects of this product?

Salesforce Essentials is one of the more reputable CRM solutions in the industry. Since it is something that most of our members are already familiar with, we decided to implement it into our own processes. I must say--it was a pretty good idea. Now, we can easily collect and organize our data into a structure that makes more sense for our business. Not to mention, I love how it anticipates growing with its customers too. If all goes well in our business plans, we can easily upgrade our account so it can deal with the volume of our products and revenue.

What aspects are problematic or could work better?

We're still in the first phase of our growth implementation, and we're excited to upgrade into the next level of this solution. I bet that there will be plenty of functionalities to uncover. I know that this is not a criticism of the solution, but I just can't wait until we can jump to the commercial upgrade plan.

What specific problems in your company were solved by this product?

Our database assists our processes better. We're now more productive and we can now make better sales decisions based on the data that this CRM solution provides. On a granular level, this tool helps our sales reps make better sales calls as well. They can simply check the available data and take the necessary approach to close the deals.

Are you a current user of this product?

No