Seamless integration for work

What are the best aspects of this product?

Salesforce Live Agent was able to make it easy for us to integrate it with the systems we already have, seamlessly and without too much fuss.

What aspects are problematic or could work better?

Filling in some fields and auto-reply settings can be made a lot easier.

What specific problems in your company were solved by this product?

Easily integrating into our existing systems, keeping training documentation for our trainees and being able to track their progress are three key highlights of what this system resolved for us so far.

Are you a current user of this product?

No