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User review
of Salesmate
Simply the best project and task management tool
-
by Mary Newland
USER SATISFACTION
RECOMMENDATION Definitely
7 out of 7
COST EFFICENCY Good
5out of 7
OVERALL IMPRESSION very good
4out of 5
EASE OF USE very good
4out of 5
CUSTOMER SUPPORT very good
4out of 5
PROS & CONS
What are the best aspects of this product?
Best graphics user interface (GUI) and user experience (UX) across all online/mobile project and task management platforms available in the marketplace in 2018.
What aspects are problematic or could work better?
My experience has been so great that I have recommended it to clients and other independent consultants.
What features/services would you like to see in future versions of this product?
Marketing Automation especially emailing services.
What specific problems in your company were solved by this product?
Pipeline increases 2X
Team communication
task management. they have activity module which they explained me so well!
Are you a current user of this product?
Yes
USER DETAILS
What is your role with this product?
- I made the decision to purchase it
How long have you been using this product?
Less than 1 year
COMPANY DETAILS
What is your company size?
51-100 Employees
What is your industry?
Business Supplies and Equipment
USAGE & IMPLEMENTATION
How did your company implement this product?
in the cloud
How long did it take to set up this product?
less than 1 hour
How many people in your company actively use this product?
several employees
What is the primary use of this product in your company?
mostly B2B
FEATURE DETAILS
Sales & Marketing Automation
Sales Opportunity Management very good
4
Customer Management very good
4
Task Management amazing
5
Email Marketing mediocre
2
Analytics
Reports very good
4
ROI Analytics very good
4
Integrations
API very good
4
Calendar & Contacts Sync very good
4
Export & Import of Data very good
4
Available Integrations amazing
5
Social Network Integration ok
3
Customer Service
Call Center Tools ok
3
Issue Tracking very good
4
Support Portal very good
4
Knowledge Base Management very good
4
General Features
Collaboration Features very good
4
Dashboard ok
3
Overall Performance very good
4
Access & Role Management ok
3
Mobile Support very good
4
Customization amazing
5
File Management very good
4
Security amazing
5
