What are the best aspects of this product?
Samanage is clear, easy to use and provides you with a lot of reporting options and sorting filters. I love its interface. I am amazed how well the software works on mobile device and tablets. You can navigate it as you wish. They made this software very intuitive and understandable. The contact section is very useful. This software is great for small and medium sized businesses. I love calendar notification features. Samanage works well with Zendesk. This integration helps us to track machine maintenance and issues.
What aspects are problematic or could work better?
The software is great, I don’t have things I dislike. It would be great if they could add integration with SSO component or with Active Directory. This is the only thing I would like to see in Samanage. Also, they could add an app so we can install to a DC.
What specific problems in your company were solved by this product?
Thanks to Smaanage, we are solving primary business functions and we are working on our Asset management contracts.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
More than 100 Employees
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?