ScreenSteps Review
What is ScreenSteps?
ScreenSteps is an online training platform for your new hires or customers. With this, you can your organization’s traditional guides and operations manuals to ensure the fast and streamlined onboarding of recently acquired talents or consumers.
You can also build your knowledgebases from scratch with ScreenSteps, allowing you to customize fully the content that you are going to serve to your learners. They are also searchable, which makes it easier for your employees and patrons to find the help article they need.
Furthermore, ScreenSteps has contextual help functionality. With this, you can assist your learners exactly where they might have queries. This results in faster acquisition of knowledge and greater productivity.
Show MoreOverview of ScreenSteps Benefits
Searchable Knowledgebase
ScreenSteps can replace the traditional modes of teaching materials you have for your new employees or customers. With it, you can create knowledgebases where learners can find everything they need to gain additional knowledge and skills or familiarity with your products and services. They have built-in hierarchies and are searchable, too. This means finding the articles or help users need does not take much time and effort.
Articles & Courses Organization
When you upload articles to ScreenSteps, you can organize them into courses. Even when articles have been in the knowledgebases for long, you can still reorganize them. This way, you can create a learning platform that suits your changing organizational structure.
Additionally, you can assign courses to employees. This is especially beneficial when new hires or talents transferring to different positions require special training.
Contextual Assistance
ScreenSteps lets you put help right where it is needed. For example, when users are looking at a Salesforce element, you can configure the solution to suggest articles that may be of help. This functionality can be granular, too, to ensure that your learners find the articles that are specially prepared for them.
Interactive Content Creation
With ScreenSteps, you have access to a wide variety of tools that support full customization of learning materials. Among the features it has for that purpose are screen capture and annotation, text fields, and multimedia upload support. These components enable you to make your materials more engaging to keep the attention of your learners. On top of that, these can assist you in fully delivering knowledge and skills.
Show MoreOverview of ScreenSteps Features
- Keyword Search
- Built-in Knowledgebase Hierarchy
- Reusable Articles
- Employee Feedback
- Customizations
- Viewing Permissions
- Courses Management
- Articles Organization
- Course Assignments
- Course Completion & Engagement Tracking
- Granular Context Help
- Group Views
- Checklists
- Built-in Screen Capture
- Image Annotations
- Text Fields
- Checklists & Table of Contents
- Multimedia Courses
- Article Owners & Status
- Article Drafting
- Revision Management
- Editor Notes
- Activity Feed
- Article Analytics
- Checklist Analytics
- Analytics Filters
ScreenSteps Position In Our Categories
Knowing that companies have unique business-related needs, it is reasonable they avoid subscribing to a one-size-fits-all, “perfect” business program. Nonetheless, it is futile to try to stumble on such a software product even among popular software products. The rational thing to undertake can be to write down the various important factors which demand scrutiny like major features, packages, skill levels of staff members, company size, etc. Then, you must conduct your research exhaustively. Read some ScreenSteps evaluations and check out the other applications in your list more closely. Such detailed product research ascertain you stay away from poorly fit software solutions and buy the system which delivers all the benefits your business requires.
Position of ScreenSteps in our main categories:
TOP
500
ScreenSteps is one of the top 500 Learning Management Systems (LMS) products
If you are considering ScreenSteps it might also be sensible to check out other subcategories of Learning Management Systems (LMS) gathered in our base of B2B software reviews.
It is essential to keep in mind that hardly any app in the Learning Management Systems (LMS) category will be a perfect solution able to meet all the requirements of various company types, sizes and industries. It may be a good idea to read a few ScreenSteps Learning Management Systems (LMS) reviews first as some solutions can dominate exclusively in a very narrow set of applications or be designed with a very specific industry in mind. Others might function with an intention of being simple and intuitive and as a result lack complex elements needed by more experienced users. You can also come across services that focus on a broad group of customers and offer a complex feature set, but that in most cases comes at a more expensive cost of such a solution. Ensure you're aware of your needs so that you select a service that provides all the functionalities you look for.
How Much Does ScreenSteps Cost?
ScreenSteps Pricing Plans:
Free Trial
Small Business
$109.00/month
Growing Business
$219.00/month
Medium Business
$329.00/month
Enterprise
Contact vendor
What are ScreenSteps pricing details?
ScreenSteps Pricing Plans:
Free Trial
Small Business
$109.00/month
Growing Business
$219.00/month
Medium Business
$329.00/month
Enterprise
Contact vendor
ScreenSteps has four tiers of enterprise pricing. With these, you can choose whether to pay monthly or annually. The details of these plans are also outlined below to help you come to a decision.
Small Business – $109.00/month or $99.00/month/annual billing
- 5 Admins/Authors
- 10 Active Learners
- Up to 3 Knowledgebases
- 10 Web Channels
- 1 Single Sign-on Connection
- Unlimited Knowledgebase Articles
- Unlimited Readers
- Reporting
Growing Business – $219.00/month or $199.00/month/annual billing
- All Small Business Features
- 12 Admins/Authors
- 25 Active Learners
- Up to 5 Knowledgebases
- 25 Web Channels
- 30 Courses
- Multiple Single Sign-on Connections
- Unlimited Checklists
Medium Business – $329.00/month or $299.00/month/annual billing
- All Growing Business Features
- 15 Admins/Authors
- 50 Active Learners
- Up to 5 Knowledgebases
- 30 Web Channels
- 100 Courses
Enterprise – custom pricing
- Custom Plan
User Satisfaction
Positive Social Media Mentions
0
Negative Social Media Mentions
0
We are aware that when you decide to buy a Learning Management Systems (LMS) it’s important not only to learn how professionals evaluate it in their reviews, but also to find out whether the real clients and companies that bought this software are genuinely satisfied with the service. That’s why we’ve designer our behavior-based Customer Satisfaction Algorithm™ that collects customer reviews, comments and ScreenSteps reviews across a vast range of social media sites. The data is then featured in a simple to understand form indicating how many customers had positive and negative experience with ScreenSteps. With that information at your disposal you will be equipped to make an informed business decision that you won’t regret.
Video
Technical details
Devices Supported
- Web-based
Deployment
- Cloud Hosted
- Open API
Language Support
- English
Pricing Model
- Monthly payment
- Annual Subscription
- Quote-based
Customer Types
- Small Business
- Large Enterprises
- Medium Business
What Support Does This Vendor Offer?
- phone
- live support
- training
- tickets
What integrations are available for ScreenSteps?
ScreenSteps can integrate with:
- Zendesk
- Salesforce
To enable you to create connections with your preferred tools, the solution has robust APIs that you can utilize.
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