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User review of SearchMetrics

A comprehensive solution but not user-friendly

- by Birdie

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
3out of 5
ok

PROS & CONS

What are the best aspects of this product?

Searchmetrics lets you drill down into the details of certain metrics.

What aspects are problematic or could work better?

Searchmetrics requires that you pay for the expensive tier for a workflow even if you are working with the same set of information.

What specific problems in your company were solved by this product?

Searchmetrics allows our organization to keep up with customers' requirements.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Biotechnology

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.