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User review of Shakr

Great, but limited resources for authors, artists

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
4 out of 7
Maybe
COST EFFICENCY
3out of 7
Poor
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

The interface is AMAZING and extremely easy! In fact, I have never EVER had such a smooth and easy experience on a platform like this. Thumbs up for the excellence and the excellent quality video. The organization, tutorials, layout... are all outstanding!!! Even the rendering time was decent. My rating is based solely on the lack of options for my specific needs, not the company overall.

What aspects are problematic or could work better?

The template choices are extremely limited for authors, religious educators and artists. I think they had three (and only two were usable for my purposes). Very disappointing. Through the deal I received, if you edit a video you have finalized... it costs you a credit to go back and make changes to that same video -- even if its a single word. While you can customize the audio, the customization is limited to audio that you upload. Shakr does not offer users the option of looking through an audio gallery and exchanging audio files. For the price, you would think that would be available as music "of your choice" is pretty important to "your" video. So as of Dec. 2017, be aware of this.

What features/services would you like to see in future versions of this product?

More templates for authors, artists.
Ability to customize music through a library on Shakr for lower costs.
Ability to edit text after finalizing a video.
Ability to add more text in video. I didn't have space to even put my entire NAME on a slide because it was too long. Isn't that crazy?

What specific problems in your company were solved by this product?

None. Once my service expires, I will find another company that has what I need.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I use it myself

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Religious Institutions

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 hour

How many people in your company actively use this product?

just me

What is the primary use of this product in your company?

mostly B2C

PRICING & COSTS

What was the cost of implementing this product?

NA

What is your total annual cost for using this product?

NA

How long is your contract with the vendor?

Unlimited

Did you get any discount for this product? How much?

NA

FEATURE DETAILS

Content Management

Uploads
3
ok
Content Authoring
3
ok

Platfotm

Performance and Reliability
4
very good
Flexible Deployment
4
very good
User, Role, and Access Management
5
amazing
Customization
5
amazing
Support
4
very good
Internationalization
4
very good

Design

Branding/Themes
5
amazing
Templates
2
mediocre
Appearance Customization
3
ok
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