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User review of Shelby Systems

Shelby products are terrible.

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
1out of 7
Awful
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
2out of 5
mediocre
CUSTOMER SUPPORT
2out of 5
mediocre

PROS & CONS

What are the best aspects of this product?

It's secure, and has the basic functions of any membership database

What aspects are problematic or could work better?

Shelby systems is perpetually 10 years behind the times when it comes to interface and basic features. The whole thing feels like it was designed in 2001.

What features/services would you like to see in future versions of this product?

Better calendar, open API, web 2.0 experience, better mobile apps, more integration with third party products, better over all design.

What specific problems in your company were solved by this product?

none

Are you a current user of this product?

Yes

USER DETAILS

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

51-100 Employees

USAGE & IMPLEMENTATION

FEATURE DETAILS

Attendance tracking
2
mediocre
Donation management
2
mediocre
Group management
1
very poor
Membership management
2
mediocre
Volunteer management
2
mediocre
Regulations compliance
3
ok
Reporting tools
2
mediocre
Integration
1
very poor
Mobile support
1
very poor