ShipBob is reliable, suits our business

What are the best aspects of this product?

We’ve got no regrets after getting ShipBob to cover our 3PL demands. They help in providing quality service to customers, they’re always up round the clock, and they listen to our suggestions and comments for improvements. All our customers only need to wait for the least possible time before their order arrives since we’ve learned how to optimize the use of ShipBob warehousing and shipping services. In addition, they have a wonderful customer service that is always ready to assist us in solving some problems. They’ve boosted the UI of their software to provide better services too.

What aspects are problematic or could work better?

At first, we’ve found it difficult to get in touch with different teams through ShipBob. But we’ve eventually learned how to use it properly.

What specific problems in your company were solved by this product?

ShipBob handles our 3PL or fulfillment demands efficiently. They are helping a lot in satisfying our customers by delivering orders without inconveniences. Now, we can relax, and then see how we can further scale our business.

Are you a current user of this product?

Yes