What are the best aspects of this product?
Where do I start? Well, I enjoy almost everything Shopify has to offer, from the way it handles my products, to its support and order management. A complete POS that can do everything, therefore popular among large businesses and individual blog holders. The top notch feature are probably templates, because, trust me...you won't have a more beautiful store anywhere else! If you're a designer or a developer it will be even better, you will design personalized solutions!
What aspects are problematic or could work better?
I don't like the fact that I never stop paying, every month I have an additional expense for a new paid plug in. I know it is their earning mechanism, but I don't know if they're aware that there are more and more free builders out there, andthat will eventualy put an end to their empire. Besides, the system is still missing some imperative options, such as printing labels, tracking shipped items, or even integration with certain systems (UPS, USPS, etc.), and I already forsee simpler programs taking it down from the throne. Unless they fix it on time, obviously.
What specific problems in your company were solved by this product?
It was not all about finding a powerful program, but more about finding one that we can manage and maintain easily. The fact that I can build a site in few minutes and skip teaching my clients how to use it is why I love Shopify so much. Documentation is great, and support assists immensely, so that everybody can learn how to use it. Basically, you will only need a developer in the entry phase, not later.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
What is your company size?
More than 100 Employees
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year