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User review of Shopify

Shopify is a great e-commerce tool but it has one issue

- by Della

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I have great experience with Shopify. This is great tool to improve the productivity of your business and your business’ websites. You can use it as product management tool and to keep track of the payment processes. I like that I don’t have to wait for long for the funds.

What aspects are problematic or could work better?

It lacks fraud-prevention system. They only warn me with some “low, medium or high risk of fraud” but they never tell me why. The ecert doesn’t come with unique number for the purchaser and it doesn’t have some fraud protection options. I know that I have to be aware of those who make duplicate copies but I don’t know how to protect my business.

What specific problems in your company were solved by this product?

The benefits I have seen from this product is the speed of getting paid and satisfaction of my customers.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Broadcast Media

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

most employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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