What are the best aspects of this product?
Shopify puts together everything you've missed so far in Etsy and Google Analytics. I like how it looks and how it sells, but what I like the most is reporting. They really overcame themselves this time, introducing such a comprehensive summary of all relevant data in both platforms. A quick recommendation here: try to store reports in a single place, not all around the dashboard. You'll be confused that way.
What aspects are problematic or could work better?
Whether you will have problems with Shopify or not depends on the theme you're using, it can either go smooth or turn into a 3rd party integration disaster. We had a case with an Olark theme, because the platforms are not 100% integrated. Still, it's not such an issue if you check integrations on time. Not even the conseqences are that bad, the worse that can happen is that a theme will disappear, but that's not a big deal because you can retrieve it, or change the plug in. I'm just pointing it out so that you will know what it is when it appears.
What specific problems in your company were solved by this product?
We don't want to have any differences between real-time shopping and mobile shopping, we're trying to erase them. Shopify's mobile app is pretty good at it, it displays everything and doesn't take time, but it will still grow before it becomes a truly functional mobile app. I am absolutely confident it will, for the record.
Are you a current user of this product?
What is your role with this product?
How long have you been using this product?
Less than 1 year
What is your company size?
What is your industry?
Did your company use a different software before this one?
How many people in your company actively use this product?
How long is your contract with the vendor?
Less than 1 year