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User review of Shopify

Simple, intuitive and easy to use e-commerce tool

- by Dana

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
4out of 5
very good
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

I like that this ecommerce software is easy to use and easy to set it up. It is basic and simple tool, extremely helpful when you don’t have much traffic. The design is easy and clean, the pages can be easily customized. I like the integrated analytics and it is great for our CMS system. This software is for everyone and it doesn’t matter if you don’t have development skills you can learn how to use it without any problem or concern.

What aspects are problematic or could work better?

Things that are related to SEO (updating the template, adding alt text to images and etc.) cannot be easily customize. I don’t have development skills and knowledge so it is quite complicated for me when it comes to back-end coding, but its customer service always helps me with this one.

What specific problems in your company were solved by this product?

It helps me to sell my products and to do it in most low-cost way.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

Less than 1 year

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Hospitality

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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