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User review of ShopVOX

Shopvox Software Services

- by Leandro Santos

USER SATISFACTION

RECOMMENDATION
1 out of 7
Never
COST EFFICENCY
2out of 7
Very poor
OVERALL IMPRESSION
1out of 5
very poor
EASE OF USE
1out of 5
very poor
CUSTOMER SUPPORT
1out of 5
very poor

PROS & CONS

What are the best aspects of this product?

We thought we would have a solution that would cover us with every aspect of our business, but we couldn't have a support to get our website connected after 3 years using the software.

What aspects are problematic or could work better?

Too complicate to link with our website. My card was expired once and they disconnected us, when we change for the new card, they have kept us offline for 2 x days because no one could connect us straight away. Also, when we left, we told them before they charged our card we were leaving, but anyway we got charged for the following month subscription and the payment has gone and they didn't want to refund us, we still looking to talk with the card company in USA about it.

What features/services would you like to see in future versions of this product?

N/A

What specific problems in your company were solved by this product?

N/A

Are you a current user of this product?

No

USER DETAILS

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

1-10 Employees

What is your industry?

Printing

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

Yes

How did your company implement this product?

in the cloud

FEATURE DETAILS

No information provided by the reviewer.