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User review of Shortcuts Hair Salon Software

Satisfied!

- by Anonymous Reviewer

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Best aspects first is the Appointment Book, it does all the works without clicking all options, just by the Colour Display you can identify already what is the updates in each clients.
Next is the Reporting Menu, you all the data that you needed to be more effective on your business is there, now that they have Custom Reports, it is detailed data of required TAX Details.
And more important is the Security, i am secured that everything is in LOG so whenever we want to investigate, it will show us all changes.

What aspects are problematic or could work better?

I think its just the report exporting in Excel, it gives a lot of blank Rows and Cells.

What features/services would you like to see in future versions of this product?

For Now, i dont have ideas that i can suggest to be added, as i am satisfied with Shortcuts for now.

What specific problems in your company were solved by this product?

All the data we needed since we started from before, we can easily search for it not even checking our files and stock in store.

Are you a current user of this product?

No

USER DETAILS

What is your role with this product?

  • I advised the company to purchase it

How long have you been using this product?

3-5 years

COMPANY DETAILS

What is your company size?

11-50 Employees

USAGE & IMPLEMENTATION

How did your company implement this product?

on premise

How long did it take to set up this product?

less than 1 day

How many people in your company actively use this product?

several employees

What is the primary use of this product in your company?

mostly B2B

EFFECT ON BUSINESS GOALS:

How did using this product affect your business goals?

  • It helps us manage customer appointments easily
  • It enables us to easily assign customers to available stylists
  • It provides detailed reports on employee performance
  • It enables us to centralize and organize customer data
  • It helps to collect emails and execute marketing campaigns

PRICING & COSTS

What was the cost of implementing this product?

i dont have idea

What is your total annual cost for using this product?

i dont have idea

How long is your contract with the vendor?

1 year

Did you get any discount for this product? How much?

No.

FEATURE DETAILS

Appointment management
5
amazing
CRM
5
amazing
Email marketing
5
amazing
Social media
5
amazing
Tracking & reporting
5
amazing
Inventory management
5
amazing
Staff management
5
amazing
Mobile support
5
amazing
Online booking
5
amazing
Payroll & scheduling
5
amazing