Good

What are the best aspects of this product?

People can sign the documents we send them. We don’t have to explain how to use it.

What aspects are problematic or could work better?

Interface can be a bit buggy. No organization by project. Sometimes hard to find the right signed documents. Setting up a Signature link is a weird process.

What features/services would you like to see in future versions of this product?

No new features. Please just simplify the user experience. Do a usability study instead of wasting your money on surveys.

After your survey asked me for a screenshot, I realized that a better mobile interface would be better.

What specific problems in your company were solved by this product?

We needed to send documents to people so they could sign them.

Are you a current user of this product?

Yes