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User review of SignRequest

Solid performer for electronic documentation

- by David Loomstein

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
5out of 7
Good
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Mostly straightforward to use, the workflow is simple and effective. It's a solid document management tool, and I've used it successfully creating, maintaining and distributing contracts and agreements for my business.

What aspects are problematic or could work better?

Recent changes to the interface made it more difficult to create and distribute signature documents. I would like to see them more streamlined and easy to use. Also, the pricing scheme has changed recently and it caused me to look at several competitors as the product increased prices and shut down the free option.

What features/services would you like to see in future versions of this product?

Would love to see something much more similar to the old pricing scheme. Would love an interface improvement to make the creation and distribution of agreements totally idiot-proof. Upgrades to the filing system.

What specific problems in your company were solved by this product?

I create many simple contracts that need to be distributed to multiple parties and multiple vendors. Having a signature management program allows me to quickly and affordably circulate agreements to multiple vendors, manage the signing process, and keep track of completed documents.

Are you a current user of this product?

Yes

No information provided by the reviewer.

FEATURE DETAILS

No information provided by the reviewer.