Solution with ready to deploy banking best practises

What are the best aspects of this product?

To attract and retain customers, they must provide new and more innovative ways to interact with financial services, from online banking and mobile apps, to contact centers, to a more modern in-branch experience.
Anytime access to resources and flexible work options are critical for attracting and engaging the most skilled staff.
As markets evolve and emerge, they need the agility to grow, shift markets, outsource, acquire and divest rapidly, with continuous innovation to stay at the leading edge of global competition.

What aspects are problematic or could work better?

End-User trainings

What features/services would you like to see in future versions of this product?

AI with builtin predictive reports and analytics

What specific problems in your company were solved by this product?

Customer Support Automation
SLA based workflows
Reports and MIS for bank.

Are you a current user of this product?

Yes