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User review of Sisense

Great product, an even better team

- by Esther

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The team got hands around Sisense almost immediately, and we ran it to see how it works. Help was not necessary even on the first day, and we created our dashboards and connected various data software on our own. The next thing was to explore the amazing on-board sessions organized by their engineers, and I think that was the moment we discovered that we have a software that can solve all of our problems. Support has been impeccable ever since -they reply immediately and have an answer to every question, but the best thing is that they motivate us to explore the features and to learn more.

What aspects are problematic or could work better?

I minded that there were not enough external connections, as for example Facebook Ads API. The team was there to give a tip or two, but they didn't provide direct connections yet. I hope they will!

What specific problems in your company were solved by this product?

Sisense makes information visible like never before. We got hands firm on what we were doing, but it's not like we could follow every progress we made. We've mastered the reporting technique, and we are quite good with optimizing marketing expenditure. The software also did the trick of connecting internal with external systems, which gave us access to some trends we didn't even know existed.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I manage other people who use it

How long have you been using this product?

1-3 years

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Entertainment

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

all employees

PRICING & COSTS

How long is your contract with the vendor?

Less than 1 year

FEATURE DETAILS

No information provided by the reviewer.

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