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User review of Sisense

Reliable company, great product

- by Nadine

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

The thing we liked the most is flexibility, because the system allows us to customize the interface, and to drill deeper into our data with automatic reports and purposeful dashboards. It smoothened the sales process, and it did an amazing job with transparency. Communication is easy, which wraps all the features into an oustanding experience. We got to value the tool even more by contacting their support team. I deal with clients all the time, and I know how important it is to have reliable assistance all the time.

What aspects are problematic or could work better?

Honestly, nothing. Fails once in a blue moon, if you know what I mean.

What specific problems in your company were solved by this product?

We wanted a BI tool that can serve as a source-box containing all of our report data. SiSense did an amazing job for us: we actually got to know our data because the KPI's are very efficient and they expose every detail of our current reports. It's not even that we're satisifed with the quality of our reports, but we also professionalized in making them. Now we are able to aggregate multiple data sources into every report.

Are you a current user of this product?

Yes

USER DETAILS

What is your role with this product?

  • I made the decision to purchase it

How long have you been using this product?

Less than 1 month

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Information technology

USAGE & IMPLEMENTATION

Did your company use a different software before this one?

no

How many people in your company actively use this product?

just me

PRICING & COSTS

How long is your contract with the vendor?

1 year

FEATURE DETAILS

No information provided by the reviewer.

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