Reliable company, great product

What are the best aspects of this product?

The thing we liked the most is flexibility, because the system allows us to customize the interface, and to drill deeper into our data with automatic reports and purposeful dashboards. It smoothened the sales process, and it did an amazing job with transparency. Communication is easy, which wraps all the features into an oustanding experience. We got to value the tool even more by contacting their support team. I deal with clients all the time, and I know how important it is to have reliable assistance all the time.

What aspects are problematic or could work better?

Honestly, nothing. Fails once in a blue moon, if you know what I mean.

What specific problems in your company were solved by this product?

We wanted a BI tool that can serve as a source-box containing all of our report data. SiSense did an amazing job for us: we actually got to know our data because the KPI's are very efficient and they expose every detail of our current reports. It's not even that we're satisifed with the quality of our reports, but we also professionalized in making them. Now we are able to aggregate multiple data sources into every report.

Are you a current user of this product?

Yes