Good product that every IT expert must-have.

What are the best aspects of this product?

I am so impressed with the accuracy of the reports that 24x7 can produce daily, weekly, and monthly. I compared 24x7 from other products that offer the same services and features, and this app stood out.

What aspects are problematic or could work better?

If you are on a tight budget, you might want to postpone getting 24x7 because the price is a bit steep.

What specific problems in your company were solved by this product?

Using 24x7 reinforces good values in our company, such as pro-activeness. I appreciate that 24x7 sends us all system alerts in advance, so there's no reason for us to panic. It gives us more than enough time to prepare for a solution or develop a backup plan. In a nutshell, 24x7 provides us with the capability to foresee issues and try to figure out a solution that won't have a significant impact on our productive hours.

Are you a current user of this product?

No