What are the best aspects of this product?
One of the attributes of 24x7 that attracted me most is its flexibility. I like the fact that I can use it on many devices and use the templates to get the job and the results that I wanted to see. Even though I am paying extra each month, I know that I am saving more money in the long run. I don't need any additional monitoring tools anymore.
What aspects are problematic or could work better?
They should do something to upgrade the interface. Some users have encountered challenges when using the tool. Sometimes I find it hard to locate particular features.
What specific problems in your company were solved by this product?
It's so effective in watching over network and system activities day and night. I made some calculations on our annual expenses, and I can say that site 24x7 gave us a pretty good deal. Considering what it can do for the business, I know that we are getting more than we have paid for. I want to recommend 24x7 to other companies because it helps ensure that business resources are being maximized.
Are you a current user of this product?
No
What is your company size?
More than 100 Employees
What is your industry?
Information Technology and Services
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