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User review of Site24x7

It’s good enough to help monitor stuff behind your business.

- by Seamus

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
6out of 7
Very good
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Site 24x7 is different from other monitoring apps because it works with any gadgets in the office. Using 24x7 gives me peace of mind that we won't be experiencing any severe downtimes or issues daily.

What aspects are problematic or could work better?

The more devices and software we have to scan, the more money we spend on the product. I wish that they could send us more personalized reports of all the data collected and a corresponding explanation on our emails so it would save me time to go through the network and server reports each working day. I find that more convenient on my end, so I could easily assign my staff to look at the issues and have them fixed ASAP.

What specific problems in your company were solved by this product?

Employees are no longer disappointed or frustrated whenever they experience lags in their computers. Thankfully, our IT team has been granted remote access to each PC to address all concerns right away.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Accounting

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.