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What are the best aspects of this product?

As a long time customer of 24x7, I can say that the company and the employees are delighted with the product. My IT team can easily spot incoming problems and work on a solution before things blow out of proportion. It can support all of our computers and tablets that our employees use whether they are at the office or working from home. We get to check if we are using way too much data or checking out other non-work-related sites while on duty.

What aspects are problematic or could work better?

Suppose you are a small company or a solo entrepreneur. You might find the price of the product a little bit steeper than other competitors. It's highly recommended for companies with lots of employees and devices to monitor. The learning curve may take longer than usual for first-timers and non-experts, so more patience is needed.

What specific problems in your company were solved by this product?

I don't regret signing up for this product because it has fixed many issues impacting our productivity and security. Setting things up is relatively simple and straightforward, and we were able to get things running in less than 24hours. I can use the app and gather all essential data in less than five minutes. Plus, reporting has never been this keen, detailed, and effective in managing productivity metrics. Since we started using 24x7, we had fewer internet and Network issues, resulting in a significant increase in performance and revenue. I don't have to worry about searching for information regarding the things that wrong because I have all the data I need to fix things.

Are you a current user of this product?

Yes