Gives our customers a much deserved and one of a kind learning opportunity

What are the best aspects of this product?

Skilljar is a straightforward and no-frills application that is worth recommending. Using Skilljar has given me a pleasant experience because I can find anything that I need in just a minute or two. Whether I need to find some answers or upgrade my technical and product knowledge, I always depend on Skilljar to provide me with everything I need. I was able to set up the entire learning application to all of our computers in just a couple of days without experiencing any significant issues. I am happy that one of their consultants is always available for real-time assistance. So far, I can say that using Skilljar made my learning process more enticing, so I am looking forward to implementing this tool to all of our employees as well.

What aspects are problematic or could work better?

I am a fairly new user of Skilljar, so I really cannot give a fair opinion of what I dislike about the product. Give me more time to explore this learning management system tool probably a month or two, so I can observe its features and make a list of things that needs more improvement. The aim here is to make training more efficient and effective, and I hope that Skilljar can carry out these tasks.

What specific problems in your company were solved by this product?

One of the reasons why I decided to use Skilljar is to expedite the training sessions for our newly hired consultants. Usually, it takes more than a month to complete the training and get certified. Shortening the training time and getting the same or better results means that the company gets to save more money in the long run. Currently, our consultants usually spend hours talking to our clients either personally or through a video call to answer queries or provide step by step product training. Honestly, this process is time-consuming and expensive. I am looking forward to using Skilljar as the primary tool in providing high-quality training sessions for our employees so they can focus on delivering better service and lower down our customer attrition rates in the process.

Are you a current user of this product?

Yes