Too many bugs

What are the best aspects of this product?

None, i'm just stuck because i started here. I havent had the time to rebuild the deck elsewhere.

What aspects are problematic or could work better?

Too many bugs, no solutions from their customer 'success' team.

What features/services would you like to see in future versions of this product?

no bugs

What specific problems in your company were solved by this product?

There was a bug with their pie chart that made it look like a 5 year-old made it. I wasted three hours eight months ago and their final solution was to get their designers to fix it. One would think that they have had enough time to fix the bug, yet here we are again eight months later and still the same problem. So i can make no edits to my chart since they turned it into a graphic file last time. I wasted another hour this time only to be talked down to about how they have over 400k users so they don't really care that I wasted my time, that they haven't fixed the issue and that I'm in a bind. Awful customer service.

Are you a current user of this product?

Yes