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User review of SmartDraw

SmartDraw is a great tool to use for creating flowcharts

- by Buford

USER SATISFACTION

RECOMMENDATION
6 out of 7
Very likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

There are thousands of templates to choose from! There’s something for personal use and professional use. You sure can find something that will fit your taste. Aside from that, I can also consider the ease of logging in as one of the perks of this tool.

What aspects are problematic or could work better?

I find the flowcharts a bit complex. Also, their drag-and-drop feature needs a little improvement.

What specific problems in your company were solved by this product?

We can create organization charts, flowcharts, and many more. The organization chart has been a big help in the business. It has been displayed in an area in the office visible to all staff so everyone knows who is in charge of what. Well, all the charts were helpful. The flowcharts let everyone know the flow of production.

Are you a current user of this product?

No

COMPANY DETAILS

What is your company size?

More than 100 Employees

What is your industry?

Libraries

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.