Accessible, multipurpose tool

What are the best aspects of this product?

Smokeball runs on the cloud so I can easily access and open my files regardless of time and location. I can access it at home, in the office, or even in the court. I only need to use an internet-connected device such as my mobile phone, iPad, laptop, or PC. This is especially helpful when the COVID-19 pandemic has struck since I have my essential files anywhere.

What aspects are problematic or could work better?

I cannot move SMS messages from my client or the opposing party to their directories in Smokeball. I think this is the only feature that the platform lacks as of now.

What specific problems in your company were solved by this product?

This lets me pull all events, files, and client information anytime and anywhere. It is really helpful for maintaining a good level of trust with the opposing party. Say, an opposing party is telling me that they haven’t received any file from my side, I can send them the needed document in real-time. It also lets me check the event schedules when the court asks for such details. Moreover, I can easily check the calendar or any document when creating a written file that I should send to the court or the opposing party. This makes it unnecessary to manually find a printed document to retrieve such granular info.

Are you a current user of this product?

No