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User review of Smokeball

Efficient tool and user support for all law companies

- by Camilla

USER SATISFACTION

RECOMMENDATION
7 out of 7
Definitely
COST EFFICENCY
7out of 7
Superb
OVERALL IMPRESSION
5out of 5
amazing
EASE OF USE
5out of 5
amazing
CUSTOMER SUPPORT
5out of 5
amazing

PROS & CONS

What are the best aspects of this product?

Smokeball user support has a speedy response time when assisting. They help and make follow-ups to ensure that concerns are resolved.

What aspects are problematic or could work better?

We’ve noticed that the tool doesn’t automatically fill some fields that should carry similar information or details. The accident information, for example, pushes us to encode similar information for different parties involved.

What specific problems in your company were solved by this product?

Smokeball gives us convenient access to all our documents and information through the cloud. This means we can instantly open them regardless of our location.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Law Practice

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.