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User review of Smokeball

Innovative change for law firms

- by Dessie

USER SATISFACTION

RECOMMENDATION
5 out of 7
Quite likely
COST EFFICENCY
4out of 7
Acceptable
OVERALL IMPRESSION
4out of 5
very good
EASE OF USE
3out of 5
ok
CUSTOMER SUPPORT
4out of 5
very good

PROS & CONS

What are the best aspects of this product?

Smokeball is an amazing piece of software that is made up of a lot of wonderful features. It is innovative. It has transformed our operations and has made different processes smoothly flow. Smokeball user support is dependable at any moment we need help too.

What aspects are problematic or could work better?

Smokeball doesn’t let us get an agreement for a lesser number of users in one year, assuming that we’ve already signed for a certain number earlier. Say, we’ve got slots for 7 users, we are forced to pay for 7 slots even if we only have 6 users or less.

What specific problems in your company were solved by this product?

Smokeball has smart and automated forms and templates that have improved our work efficiency in big ways. It comes with a dependable communication option too, which is perfect for keeping in touch with everybody in our team. Smokeball has drastically improved our file organization and client service.

Are you a current user of this product?

Yes

COMPANY DETAILS

What is your company size?

11-50 Employees

What is your industry?

Legal Services

USAGE & IMPLEMENTATION

FEATURE DETAILS

No information provided by the reviewer.