Innovative law office software

What are the best aspects of this product?

I think its forms automation is one of the best features available, as well as the handy mobile version. The tool also has a convenient communication system that suits perfectly for remote work throughout the COVID-19 pandemic. Moreover, the developers are constant in terms of boosting the platform, and they offer helpful mini-training courses when something new rolls out. Smokeball is a huge time saver for or office since it makes many routine processes faster to complete.

What aspects are problematic or could work better?

Connecting Smokeball to a free e-filing service would be helpful for clients. This would help clients save a few dollars for simple e-filing, especially as the pandemic goes on.

What specific problems in your company were solved by this product?

A suitable solution in terms of our availability and time issues. For example, it lets us automate forms that we use very often. We only need to automate such forms once, then the system intuitively generates such forms when we need them again. The fact that Smokeball runs on the cloud is also terrific. It lets me grab any files anywhere; whether when I’m at home, on travel, or when a situation demands me to. Smokeball proves to be a wonderful time saver that lets me focus more on tackling cases, instead of handling endless documentations.

Are you a current user of this product?

Yes